Turn on the low balance alert

What this is for

Be notified when your balance falls below an amount you choose, so you can top up in time.

Before you start

Have a badge linked to your account and use the Foodi mobile app.

How to

1. Open the “Profile” tab, then “Settings”.
2. In “Low balance alert”, enter the amount below which you want to be notified: 10 € by default.
3. Turn on the “Mobile notification” switch in this block.
4. The amount must be between 1 € and 100 €, as the screen reminds you.
5. Allow Foodi notifications in your phone settings.

Expected result

When your balance falls below this amount, you receive a notification on your phone.

Good to know

• “Remember to activate notifications in your phone to receive them properly.”
• The chosen amount is also used on the home page: below this amount, your balance prompts you to top up.
• You do not see “Low balance alert”? First link a badge to your account.

Learn more

• Top up my balance
• Manage my notifications
• Check my balance and my activities

Need help?

Contact the FOODI team: submit a request or write to help@foodi.fr. Mention your establishment, the screen concerned and, if possible, attach a screenshot.