Check my balance and my activities
What this is for
Check your balance and find your receipts, top-ups and payments.
Before you start
Have a badge linked to your account: without a badge, the history does not appear.
How to
- On the home page, find “My balance” and the “Refill” button.
- Open the “Activities” tab, then “My receipts”.
- Filter with “Payments” or “Top-ups”, or go back to “All”.
- For a specific month, choose “Filter by month”.
- Choose “View details” to open a receipt, then “Download receipt” if needed.
Expected result
You see your balance and the history of your transactions.
Good to know
- The update of your balance is not immediate after a payment.
- Without a badge, the screen invites you to link it: “Link your badge to see your receipts”.
- No transaction yet? The screen shows “No receipts yet”.
Learn more
Need help?
Contact the FOODI team: submit a request or write to help@foodi.fr. Mention your establishment, the screen concerned and, if possible, attach a screenshot.