Place my first takeaway order
What this is for
Order a takeaway meal in the Foodi app, from the offer to payment.
Before you start
You have an account, an active restaurant and a payment method accepted by the offer: badge, bank card or payment on site.
How to
- On the home page, open an offer in “Our take away offers”.
- Choose your items with “Add to cart”, then “View my cart” and “Order”.
- In “Finalize my order”, answer “Where to collect your order?” by choosing a pickup point.
- Answer “When to collect your order?”: choose a time slot or “As soon as possible”.
- If needed, add a message in “A note?”. It is optional.
- Choose “Proceed to payment”, then your “Payment method” and check the “Amount to pay”.
- Confirm with “Order and pay”.
Expected result
Your order is placed and the “Order tracking” screen opens.
Good to know
- If your balance is too low, the screen shows “Insufficient balance”: top up your badge to finalize your order.
- If the slot is full: “This slot is now full. Please pick another one.”
- Some offers can only be paid by badge: add a badge to your account to order.
Learn more
Need help?
Contact the FOODI team: submit a request or write to help@foodi.fr. Mention your establishment, the screen concerned and, if possible, attach a screenshot.