Find and understand my receipts
What this is for
Find the receipt for a checkout, an order or a top-up, read its details and download it.
Before you start
Have a badge linked to your account.
How to
- Open the “Activities” tab, then “My receipts”.
- Filter with “Payments” or “Top-ups”, and choose “Filter by month” for a specific period.
- Choose “View details”: the “Receipt” opens.
- Depending on the transaction, the receipt shows “Your selection”, the amounts, the “Previous balance”, the “New balance” or the “Refill amount”.
- To keep a copy, choose “Download receipt”.
Expected result
You have the details of the transaction and a copy of your receipt.
Good to know
- Receipts are digital by default. For a printed receipt, ask the restaurant staff.
- “Combined transaction”: “This operation groups a debit and a credit made during the same checkout.”
- “For advance orders, your ticket will be available on the day the order is picked up.”
- An error on a receipt? First contact your restaurant manager.
Learn more
Need help?
Contact the FOODI team: submit a request or write to help@foodi.fr. Mention your establishment, the screen concerned and, if possible, attach a screenshot.