Pay an invoice (school or family account)

What this is for

Pay your family's school catering invoices and find them in the app.

Before you start

Have linked your family account to your Foodi account.

How to

1. On the home page, the message “Bills have to be paid” shows that an amount is due.
2. Open the “Activities” tab, then choose “Pay”.
3. The amount due is pre-filled: “You can change the pre-filled amount.”
4. Choose “Submit”: “You will be redirected to a secure external site” to make the payment.
5. Enter your card and confirm the payment, with your bank's code if it asks for one.
6. To find an invoice, open “My receipts”, filter on “Invoices”, then “View details” and “Download invoice”.

Expected result

Your payment is recorded and appears in your history.

Good to know

• The balance update is not immediate after a payment: wait before paying again.
• With no invoice due, you can still pay the amount of your choice in advance.
• If the payment fails, try again, then contact your bank if the error persists.

Learn more

• Create my account with a family file number
• Check my balance and my activities
• Find and understand my receipts

Need help?

Contact the FOODI team: submit a request or write to help@foodi.fr. Mention your establishment, the screen concerned and, if possible, attach a screenshot.