Order ahead
What this is for
Order for a day other than today and know what is held on your balance.
Before you start
The offer shows “Ordering ahead available”.
How to
- Open an offer that shows “Order ahead”.
- In “Ordering days”, choose the day you want.
- Read its status: “Orders open until … at …”, “Opens on … at …”, “Orders closed” or “Closed by the restaurant”.
- Add your items: the “Ordering for …” reminder confirms the day, and “Change” lets you pick another one.
- Finalize the order by choosing the pickup location and time slot for that day.
- On the payment screen, “You are ordering for …” recalls the date and “… will be held on your balance.” shows the amount held.
Expected result
Your order is placed for the chosen day and the amount is held on your balance.
Good to know
- The final amount will be charged and the hold released. Your till receipt will be in the “My receipts” tab.
- This amount is indicative and could be adjusted when collecting your order.
- An order covers a single day: if you change day, you can “Move to …” or “Empty the cart”.
Learn more
Need help?
Contact the FOODI team: submit a request or write to help@foodi.fr. Mention your establishment, the screen concerned and, if possible, attach a screenshot.