The menu or opening hours are not right
What this is for
Understand why a menu or opening hours differ from what you see at the restaurant, and what to check.
Before you start
Be signed in and have chosen your establishment.
How to
- Check the establishment shown on the home page. If it is not the right one, choose “Select an establishment”.
- Open the offer, then tap the information icon at the top right: the offer sheet shows the “Hours”.
- “Times shown in the restaurant's local time”.
- Read the offer status: “Today's menu coming soon”, “Closed for today” or “Closed by the catering team”.
- For an advance order, “No service on …” flags a day without service.
Expected result
You know whether the difference comes from another establishment, a menu not yet published or a closure.
Good to know
- “Just a little patience: this day's menu is coming soon.” The menu is not published yet.
- A menu can change at the last minute, for example if a product is missing or a delivery is late.
- Opening hours may exceptionally vary in case of unforeseen events.
- If the difference happens again, write to us with the restaurant, the date and a screenshot.
Learn more
Need help?
Contact the FOODI team: submit a request or write to help@foodi.fr. Mention your establishment, the screen concerned and, if possible, attach a screenshot.