Find my security code

What this is for

Find the security code of your badge or family file, to share it with a relative.

Before you start

Have linked the badge or family file to your account.

How to

  1. Open the “Profile” tab: the “Establishments and badges” block is at the bottom of the screen.
  2. On the line of your badge or family file, tap the key icon.
  3. The “Security code” window shows the code. Copy it.
  4. Give it only to the person who should use this badge with you.

Expected result

Your relative enters this code at the “Security step” and can link the badge to their account.

Good to know

  • “By providing this code, you allow another person to use this same badge and share it with you.” This person will have the same rights as you on the badge.
  • The code is not sent by e-mail: “The security code can be found in the profile of an account associated with the badge.”
  • “The security code is incorrect”: check upper and lower case letters.
  • Nobody should share your badge and it is linked to another account? Write to us.

Learn more

Need help?

Contact the FOODI team: submit a request or write to help@foodi.fr. Mention your establishment, the screen concerned and, if possible, attach a screenshot.

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