Reset my password

What this is for

Choose a new password if you have forgotten yours or want to change it.

Before you start

Have access to the mailbox used to create your Foodi account.

How to

1. On the “Welcome!” screen, choose “Forgot Password?”.
2. Enter your e-mail address, then choose “Send Code”.
3. Open the e-mail you received: it contains a confirmation code.
4. On the “Set a new password” screen, enter the code received and your new password.
5. Choose “Set New Password”.
6. The message “Your password has been changed. Please sign in.” appears: sign in with “Sign In”.

Expected result

You are signed in with your new password.

Good to know

• No code? Check your spam folder. “If no FOODI account is linked to this email address, you will not receive a code.”
• The password must follow the rules shown, for example “At least one uppercase letter” and “At least one symbol”.
• If your account uses your company sign-in, you cannot reset a Foodi password.
• To change a password you know, sign out and follow the same steps.

Learn more

• Sign in with my company e-mail address
• I cannot create my account or sign in
• Edit my profile, my e-mail and my password

Need help?

Contact the FOODI team: submit a request or write to help@foodi.fr. Mention your establishment, the screen concerned and, if possible, attach a screenshot.